Major Planned Service Outage
- Saturday, 9th September, 2023
- 20:54pm
Hello Everyone,
Firstly, apologies for communicating this outage on such a short notice but this is an important operational update regarding our server infrastructure. In order to increase our overall server capacity and facilitate the integration of new servers, we have made the strategic decision to relocate selected server racks to a new Data Center (DC). While we appreciate that this transition may cause some inconvenience, we assure you that it is a necessary step to ensure the continued efficiency and growth of our services.
The following racks and servers will be moved, causing a service outage for all customers hosted on these servers.
| Rack 7 (On 12TH Sept) |
Rack 2 (On 13TH Sept) |
Rack 3 (On 13TH Sept) |
Rack 1 (On 14TH Sept) |
|
Ghost Comet Solaris Orbit Nebula Nova Proton Niobe Galaxy Eclipse Gandalf Infinity |
Chaos Apollo Eros Orion Nyx Pan Erato Melete Delia Ares Pistis Hades |
Hebe Hermes Psyche Nephele Ismene Eos Hera Theia Leto Aglaia Priam Kallisto |
Oblivion Apoc Cypher Neo Zion Oracle Morpheus Trinity Midas Myles Lycus Pluto |
If you are unsure of which server you are on, and therefore whether you are affected, check the URL of any of your apps:
<https://username.servername.usbx.me/application>
^
|||
This is your server
If you are not hosted on one of the above servers, you will not be affected.
Each relocation process is estimated to require a minimum of 8 hours and will commence at 10:00 AM CEST on the specified dates. We would like to emphasize that there will be no changes to the server configurations during this transition; the servers will simply be reconnected within the new Data Center.
To ensure you are kept well-informed throughout this process, updates will be provided via our network status page and discord announcements on the respective days.
We deeply regret any inconvenience this may cause and genuinely appreciate your patience and understanding.
Sincerely,
The Ultra.cc Team
