We are aware of a potentially service impacting issue. Learn more

Create new Support Request

If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

 Service Support

When you need a direct line to our Support team, if something isn't quite right, an app has stopped working, or you want to ask us a question, drop your ticket here. Don't forget we also have an excellent source of information at: https://docs.usbx.me

 Sales - Billing

Pre-Sales or Billing-related queries. Please visit our Pre-Sales FAQ in case your question already has an answer: https://docs.usbx.me/books/frequently-asked-questions-%28faq%29/page/faq

 Migrations - Transfers

If you wish to upgrade, downgrade or even migrate one service, or another provider to another Ultra.cc service, then this is the correct department :)